Terms of Service

Last updated: June 4, 2026

This website is operated by Sunoire, a shop name of ECOMAZO. Throughout the website, the terms "we", "us", and "our" refer to Sunoire and ECOMAZO. By visiting our website or purchasing from us, you agree to these Terms of Service.

1. Online store terms

By using this website, you confirm that you are of legal age in your place of residence or that you have permission from a parent or legal guardian. You may not use our website or products for unlawful purposes, transmit malicious code, or interfere with the operation of the website.

2. General conditions

We reserve the right to refuse service or cancel orders for legitimate reasons, including suspected fraud, technical errors, pricing errors, stock issues, or misuse of our website.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the website, services, or content without our written permission.

3. Accuracy and timeliness of information

We work to keep website information accurate and up to date, but we cannot guarantee that all information is complete, current, or error-free at all times. Content on this website is provided for general information and shopping purposes.

4. Changes to services and prices

Prices, products, promotions, and services may change at any time. We may modify, suspend, or discontinue any part of the website or service for legitimate operational reasons.

5. Formation of contract

Product listings on our website are invitations to purchase and do not by themselves constitute a binding offer. When you place an order, you submit an offer to buy the selected products. A purchase contract is formed when we confirm acceptance of your order or dispatch the goods.

6. Products and services

Some products may be available only online and in limited quantities. We try to display colors, images, and product details as accurately as possible, but variations may occur due to screen settings, lighting, or production differences.

We currently sell and ship to customers in the United States only. Products may be shipped directly from a logistics center to the customer.

7. Billing and account information

You agree to provide current, complete, and accurate purchase and account information. We may cancel or limit orders where information appears inaccurate, incomplete, or suspicious.

8. Third-party tools and links

Our website may include third-party tools, apps, payment providers, links, or integrations. These services are provided by independent parties and may be subject to their own terms and privacy policies.

9. User comments and submissions

If you submit reviews, messages, suggestions, photos, or other content, you confirm that your submission does not violate the rights of others or contain unlawful, abusive, misleading, or harmful material. We may remove content that violates these terms.

10. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, inaccuracies, and omissions

Occasionally, information on our website may contain errors or omissions related to product descriptions, pricing, promotions, shipping times, availability, or other details. We reserve the right to correct errors and update or cancel orders where legally permitted.

12. Prohibited uses

You may not use the website for unlawful purposes, to violate laws or third-party rights, to transmit harmful code, to collect personal information without permission, to interfere with security features, or to engage in fraudulent or abusive behavior.

13. Warranty and statutory rights

Products are covered by applicable consumer protection laws. Nothing in these Terms limits any mandatory rights you may have under applicable law.

14. Limitation of liability

To the fullest extent permitted by law, Sunoire and ECOMAZO are not liable for indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products. This does not limit liability where limitation is not permitted by law.

15. Indemnification

You agree to indemnify and hold harmless ECOMAZO, Sunoire, and our service providers from claims arising from your breach of these Terms or violation of applicable laws or third-party rights.

16. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect.

17. Termination

These Terms remain effective unless terminated by you or by us. We may suspend or terminate access if you violate these Terms.

18. Governing law

These Terms are governed by the laws of the Netherlands, without prejudice to mandatory consumer protection rights that may apply in your place of residence.

19. Returns and refunds

Returns, refunds, exchanges, and cancellations are handled according to our Returns & Refunds Policy.

Contact

If you have questions about your order, delivery, returns, payments, or any other topic, please contact our customer service team.

Email: support@sunoire.com
Telephone: +31 6 5526 1309
Support hours: Monday-Friday, 09:00-17:00 CET
Typical response time: 12-24 hours on business days