Transactions Policy

Last updated: June 4, 2026

At Sunoire, payments are processed securely through encrypted payment providers. This Transactions Policy explains payment processing, currency, failed payments, and transaction security.

Accepted payment methods

The payment methods available for your order are displayed at checkout. Available methods may vary depending on your location, bank, device, and the payment providers enabled for Sunoire.

We will update this policy if our permanent payment method list changes.

Payment process

Select one of the available payment methods at checkout.
Enter your payment details through the secure checkout.
Confirm the order and payment.
Your payment is processed using encryption and fraud-prevention checks.
You will receive an order confirmation by email after successful payment.

Secure payment processing

Payment data is transmitted using SSL encryption.
We do not store complete credit card details on our own systems.
Payment processing is handled by certified payment providers and follows applicable security standards, including PCI-DSS where relevant.

Failed or rejected payments

If your payment is unsuccessful, please try an alternative payment method or contact your bank or card issuer. If the issue continues, contact our customer service team and we will help where possible.

Currency

All prices are displayed and charged in United States Dollars (USD), unless checkout clearly shows otherwise.

Questions

You can find more information in our FAQ, Shipping Policy, Returns & Refunds Policy, or by contacting customer service.

Contact

If you have questions about your order, delivery, returns, payments, or any other topic, please contact our customer service team.

Email: support@sunoire.com
Telephone: +31 6 5526 1309
Support hours: Monday-Friday, 09:00-17:00 CET
Typical response time: 12-24 hours on business days